Forget the people who tell you to protect your time. If you want to ramp up your productivity, you must learn to fiercely protect your space.
Whole Foods’ Toxic Customer Service Plan
If your attempts to improve customer service create stress for your employees and leave customers feeling rushed and unappreciated, whom are you serving?
This Mindset is a Leadership Fail
[spacer size=”30″] “That’s the way we’ve always done it” is a mindset harbored by ineffective leaders. Here are 4 ways it fails organizations and how to transform it.
Taking Inventory
[spacer size=”30″] Are you doing the work to attract customers to your “store” but leaving the shelves empty? Rethinking what it means to be productive.
How Do You Know When You’re Acting From Fear?
It’s easy to say “don’t act from fear,” but how do you know when you’re in fear? And how do you know which path to take? We always know, even when we think we don’t know.
Is Your Online Course Really Achieving its Goal?
Are you meeting your goals with your online course? I’m not asking whether you’re making money. I’m asking about the primary goal.