Our fix-it culture treats every down moment as a problem to be solved. But in the rush to fix what isn’t broken, we can miss the gold.
Communication mastery requires attuning beyond the words.
What interferes with connection and communication?
The secret to effective communication lies in the quality of our connections.
The art of listening is really the art of helping another person hear themselves.
3 reasons why we hear the same message differently help explain why messages you think are common sense aren’t getting through.