If your attempts to improve customer service create stress for your employees and leave customers feeling rushed and unappreciated, whom are you serving?
How to Navigate Seasons of Change
This year, the fall equinox and the Jewish New Year are perfectly aligned. To honor this season new beginnings, here are 5 lessons on how to navigate change and uncertainty.
The Crucial First Step of Goal-Setting that Most People Miss
The deluge of goal-setting workshops is almost upon us. And almost all of them will skip the crucial first step in the process.
Why We Fear an Empty Space
[spacer size=”40″] We crave space, but then rush to fill it with stuff. What’s behind this urge to fill our spaces, and why do we resist an empty space?
This is what I learned when I quit Facebook for a year without deleting the app
I stopped checking Facebook for a year, without deleting the app. This is the biggest lesson I learned in my time off of the social network.
It’s Not All About Where You’re Going
I traveled for 8 hours to be somewhere for 3 hours. It was my most productive day in weeks.