While you’re caught in your pursuit of happiness, you might be missing out on a feeling so much more profound that English doesn’t even have a word for it. Welcome to Yūgen.
In the age of the InstaStory, we’ve become storytellers and reporters documenting life, and we’ve stopped living it.
What if the fear and doubt were not regression, but a portal to the next stage of progress?
When we have had a great experience with something, we naturally want to share that experience with others. Sometimes the outcome we want for others is the hardest to let go.
What are the elements of a business that make it worth going out of your way to patronize? If you want to become a business that people seek out, it helps to learn from the best.
To have the kind of year that is meaningful and that leads to growth, something has to happen that you can’t plan.
If your attempts to improve customer service create stress for your employees and leave customers feeling rushed and unappreciated, whom are you serving?