If your attempts to improve customer service create stress for your employees and leave customers feeling rushed and unappreciated, whom are you serving?
The deluge of goal-setting workshops is almost upon us. And almost all of them will skip the crucial first step in the process.
Mindfulness practice helps us notice what we feel. The sensations in our bodies offer clues to our emotions. Here’s how grief feels in the body.
I stopped checking Facebook for a year, without deleting the app. This is the biggest lesson I learned in my time off of the social network.
It was raining hard when I woke up at 6 am on Saturday. It was the kind of rain where you think it’s going to rain forever. Rain Interferes with my Plans Saturday morning is when I have trampoline practice. We recently moved back outside for the summer, and outdoor trampoline practice doesn’t happen […]
Sometimes it feels like things are so entrenched that change is impossible. But anything can be changed, even if it’s set in stone.