Stop saying “I’m sorry” when you have nothing to apologize for. And when you do have something to be sorry for, apologize like you mean it.
A few months ago, I made plans to meet a friend and mentor for lunch. I am typically running late, and was so proud of myself for arriving early — and before my friend. I sat at the table and eagerly awaited his arrival. I hadn’t seen him in quite some time, and I was […]